1. who are we?We are based in Jiangsu, China, start from 2014,sell to Southeast Asia(20.00%),Eastern Europe(12.00%),Mid East(12.00%),Eastern Asia(10.00%),South Asia(10.00%),Southern Europe(10.00%),Northern Europe(10.00%),Western Europe(10.00%),Domestic Market(1.00%),South America(1.00%),Oceania(1.00%),Africa(1.00%),Central America(1.00%),North America(1.00%). There are total about 51-100 people in our office.
2. how can we guarantee quality?Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?water filter kettle,ultrafiltration membrane,RO membrane
4. why should you buy from us not from other suppliers?Our company was founded in 2008, we are professional in water filter membrane R & D and production, and we have cooperation with many famous brands like Midea and Gree.
5. what services can we provide?Accepted Delivery Terms: FOB,CFR,CIF,EXW;
Accepted Payment Currency:USD,CNY;
Accepted Payment Type: T/T;
Language Spoken:English,Chinese
6.How to maintain the product during use?
The inlet temperature shall not exceed 40℃.
The water is municipal tap water.
7.After the filter element is idle for a long time, what if there is no water?
Idle for a long time, the filter membrane has been dry. The filter element can be soaked in warm water for about 15 minutes. If that still doesn't work, soak the filter in an alcohol solution for about 15 minutes.
8.Is the filtered water from the kettle drinkable?
The ultrafiltration membrane structure of the filter kettle can remove 99.999% bacteria in the water. The filtered water can be drunk directly.
9.How to know the service life of the filter element has reached?
When the water yield is significantly reduced, it is time to replace the filter element.
10.Why is the speed of filtering sometimes fast and sometimes slow?
The speed of water will be affected by the water temperature and the ambient temperature. Summer is faster than winter.