Q: Is the water purifier really good working?
A:Yes,we have 7years experience and have certification and report from government,which will show the effect of water purifier.
Q: Should we use our logo/brand?
A:Yes, of course. OEM is absolutely supported. But there is the request for your order.
Q: What transportation methods do you use for delivery?
A:For sample delivery:Door to Door Service is the best choice via UPS, FEDEX, DHL, EMS.
For mass production:sea shipping or express, depending on the weight and size of the products you order.we also can provide cost-effective forwarder for your reference.
Q: How about your delivery time?
A: Generally, it will take four weeks after receiving your advance payment.
The specific delivery time depends on the items and the quantity of your order.
Q: What is the MOQ (minimum order quantity) ?
A: Our MOQ is 100 pieces.
But if the quantity is little, the average cost will raise, also unit price higher .
Favorable price will be sent base on your large order.
Q: What's the main product of you factory?
A: Our main product is high quality RO water filter system, UF water filter system, cartridges, water pitcher, and other accessories.
Q: What’s your payment policy?
A:Samples(Less than 3000USD): 100% in advance via T/T or West Union
Formal order: 30% payment in advance ,via T/T as deposit payment and 70% balance payment via T/T.
L/C payment is also available.
Q: How long does the filters need to be changed/replaced/wash?
A: It depends on the local water quality and filters type you buy,when the outlet becomes less,you can wash the filters and we suggest you to replace a new one every half year(some of the filters lifespan is about 1-2 years),it will make sure you always drink the pure,healthy water and no secondary pollution.
Q: How can I get a sample? What’s the sample fee? How long will it take?
A: Please confirm with us the model you’ll purchase, and you prepaid the sample fee , after sample tested and qualified, we will refund this sample fee when you place the bulk order. We can send out the sample within 3-7 working days after receiving payment.